Feedback & Complaints

Sharing your complaints and compliments with us helps us to support you better.

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If you wish to provide us with feedback or to make a complaint, you, your advocate or trusted decision maker can:

Talk with your SCSS Support Worker or ask to speak to your Case Manager or Regional Manager.

Call 07 41335887

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Write PO Box 446, Bundaberg, QLD 4670

Submit a confidential online form below

In the event that a complaint is not resolved to your satisfaction you may contact the NDIS Quality and Safeguards Commission on 1800 035 544 or via a complaint form on their website at

Further information is also available at

Send us feedback or to lodge a complaint

Please complete the required fields below and one of our team members will be in touch shortly.

You can submit anonymously by not entering your personal details.

Servicing Australia.

Helping you live more confidently & independently, with holistic care that is tailored to your unique needs.