Feedback & Complaints

Sharing your complaints and compliments with us helps us to support you better.

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If you wish to provide us with feedback or to make a complaint, you, your advocate or trusted decision maker can:

Talk with your SCSS Support Worker or ask to speak to your Case Manager or Regional Manager.

Call 07 41335887

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Write PO Box 446, Bundaberg, QLD 4670

Submit a confidential online form below

In the event that a complaint is not resolved to your satisfaction you may contact the NDIS Quality and Safeguards Commission on 1800 035 544 or via a complaint form on their website at

Further information is also available at

Send us feedback or to lodge a complaint

Please complete the required fields below and one of our team members will be in touch shortly.

Servicing Australia.

Helping you live more confidently & independently, with holistic care that is tailored to your unique needs.