Rostering Officer

Job type:
Permanent / Full Time
Support Services

Children, Youth & Family Services are looking for a Rostering Officer with a mind for scheduling, planning & problem solving in our Beenleigh office!


CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. Our partner companies are specialists in a range of industries, which include:
  • community services - childcare, child protection, disability support
  • property and fleet services
  • NDIS support coordination and plan management services
Our partner Children, Youth & Family Services (CYF) is a leading Child Safety provider throughout QLD. CYF team members play a vital role in ensuring that children and young people are offered a safe and stable environment to reach their goals.

What you will be doing:
  • Ensure shifts are filled in a timely manner and in such a way as to ensure minimum disruption to client supports
  • Audit timesheets fortnightly for payroll processing
  • Advise and support Case Managers in the population of and update of rosters
  • Set up and manage ongoing rosters for all employees and ensure that shifts are filled in a timely manner with support from line managers
  • Process annual leave and availability requests in consultation with Case Managers
  • Ensure hours worked by employees are monitored to ensure employees are working within any industrial relation obligations and awards
  • Ensure shift allocations comply with contract requirements, minimum training/credentialing requirements and client preferences
  • Coordinate rostering of new employees to ensure that they undertake on-site induction training and shadow shifts.
  • Respond to and appropriately manage employee queries regarding their rosters
  • Assist with the weekly support of the rosters, including staff competencies and verification of staff timesheets
  • Backup and undertake daily rostering functions to support the team when required
What you will bring:
  • Experience and/or understanding of rostering (highly regarded)
  • Ability to interpret the SCHADS award and any other relevant legislations (highly regarded)
  • Intermediate skills in the use of Client Information Management Systems such as Visual Care (highly regarded)
  • Flexibility to work between the hours of 6am to 6pm on a rotation roster
  • Demonstrated proficiency in Microsoft Office
  • Ability to prioritise in a fast-paced environment and self-manage workloads to meet competing deadlines
  • A commitment to providing a solution focused approach and attitude
  • Strong customer service and stakeholder engagement skills
What we can offer you:
  • Flexible work options – flex day model
  • Monthly rostered day off – an extra 12 days off per year!
  • Annual FREE Flu Vaccination
  • Academic Study Day Program
  • Employee Assistance Program
  • Ongoing learning and development including career growth opportunities
  • Corporate Health Care Partners
  • Temporary Office Swap – locations across QLD
  • Recognition – Employee of the Month, 5 & 10 year Service Awards
CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.

Apply now

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