IT Officer

Job type:
Permanent / Full Time
Help Desk / Support

We are looking for someone with a passion for technology to join our IT team based in our Capalaba office!


CRUX Management Services (CRUX), attracts dynamic individuals who have an appetite for:
  • a fast-paced environment
  • opportunities for career growth, and
  • a focus on safety and wellbeing
CRUX, and our partner companies are experiencing unprecedented business growth. As a result, the CRUX Talent Acquisition team are on the hunt for superstars in a variety of roles across the sunny state of Queensland.

What you will be doing:
  • Act as a first point of contact for users seeking assistance with corporate systems and technologies via a service desk system, telephone, collaboration tools or face to face.
  • Provide high level technical support, implementation, configuration, and maintenance of ICT systems including maintenance of Standard Operating Environments (SOE), supporting infrastructure, systems, and other end user technologies.
  • Support the IT Manager in implementing a range of IT solutions that aim to rationalize and integrate existing systems whilst enhancing user experience and productivity.
  • Install, configure and maintain all approved and deployed software in the cloud, locally and on servers.
  • Test, monitor, upgrade and replace computers, devices and peripheral hardware on a regular basis and as required.
  • Ensure security protection and data backups are completed as required
  • Maintain user access and permissions across all systems including password resets as required.
  • Develop and maintain documentation including operational procedures and information technology records.
What you will bring:
  • Minimum 3 years previous experience in an IT-related field
  • Recognized qualification in Information Technology (highly regarded)
  • Experience in administering and/or supporting Microsoft 365, SharePoint or Uni-Fi (highly regarded)
  • Strong communication skills with the ability to meet deadlines
  • The ability to multi-task and problem-solve whilst working under pressure
  • Good attention to detail, time management, organizational and administrative skills
  • Technical knowledge of applications and systems with the Microsoft Suites of programs
  • Ability to work independently and as part of a team
  • Drivers Licence
What we can offer you:
  • Flexible work options – flex day model
  • Monthly rostered day off – an extra 12 days off per year!
  • Annual FREE Flu Vaccination
  • Academic Study Day Program
  • Employee Assistance Program
  • Ongoing learning and development including career growth opportunities
  • Corporate Health Care Partners
  • Office Swap – locations across QLD
  • Recognition – Employee of the Month, 5 & 10 year Service Awards
CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.

Apply now

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