Coronavirus image of virus cell

COVID 19 Update

27th August, 2020

Good Morning SCSS Team,

This is a quick update to advise that we have set up a new COVID email email hidden; JavaScript is required . This is for all questions and COVID related notifications.


We require all staff to notify us using this email address if:
  • You have been tested for COVID (include the date of test)
  • When you receive COVID test results (please include a copy of the text message, certificate and the date of results)
  • You are required to isolate due to close contact with a confirmed or suspected case

You can also direct any questions to this email address, and you may still contact us on our COVID hotline 07 4111 2614.

Cheers Cheryl


21st August, 2020

Good Morning SCSS team,

This is a general update regarding COVID19 and our expectations given the current situation here in QLD. Please take the time to read and understand. If you have any questions, please contact 07 4111 2614 (SCSS COVID19 hotline).

Key Points

  • Be alert not alarmed
  • Continue to follow QLD Health Guidelines for stopping the spread (shown below)
  • Masks - currently only required if a doctor advises or when caring for someone who might have COVID19 (need to consider the risks)
  • Gloves - not recommended - handwashing with soap and water is preferred
  • If you are unwell stay at home
  • If you are displaying symptoms get tested - Link for testing facilities
  • If you have any questions or concerns, contact your Manager and 07 4111 2614 (SCSS COVID19 hotline)
  • If you or someone you are in contact with (client, family, friend etc.) tests positive, you must contact your Manager and 4111 2614 immediately

As many of you will have been monitoring the situation, you will know that there are only a small number of active cases in QLD, but there is no current need to be alarmed. Instead, we urge everyone to remain alert and aware and follow the current advice from QLD Health shown below.

The following are the guidelines:

Follow this link to further information from Queensland Health.

Cheers Cheryl


12th August, 2020

Hello to All,

As you will be aware, a small number of confirmed cases of COVID-19 have been identified in Logan and Acacia Ridge. People who have tested positive are now in isolation and Queensland Health have commenced contact tracing.

We know that those with a disability are particularly vulnerable, and while children and young people in residential homes may not have the same risk factors as other groups in our community there are measures that can be taken to minimise the risk of COVID-19 for all of our clients and particularly those living in Brisbane and the identified regions.

  • Where practicable please minimise non-essential visitors to the property and ensure that you maintain a Register of Visitors. This should be balanced with maintaining the health and wellbeing of clients.
  • Increase vigilance regarding the health of clients and those even with the mildest of symptoms should get tested in line with health advice.
  • It is critical that staff do not attend work if they have any symptoms of COVID-19, no matter how mild.
  • Ensure that social distancing is practiced to the greatest extent possible, hand washing or sanitising facilities are available and that properties and vehicles are appropriately cleaned to minimise risk of transmission.

Further information on measures to minimise the spread of COVID-19 can be found at

Again, I urge all staff and their clients to continue to practice social distancing and good personal hygiene. Thank you for your commitment to ongoing service delivery in these continuing challenging times; if you require any further information in regard to this matter, please contact our Health & Safety Department on: 07 4111 2614.

Our continued efforts to reduce the spread of the virus is critical for the safety of all.

~ Cheryl, CEO.

COVID-19 UPDATE: You can see the latest updates from Queensland Health online. If you are concerned about your health, please call the Coronavirus Health Information Line.

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