A little bit about Kelly... 5 key points
1/ Experience I have been employed as a Support Coordinator in the Bundaberg region for the past 12 months. I am also a Registered Nurse and worked within the hospital and community for 12 years. This unique combination gives me insight into the complexities of disability and also how that impacts upon NDIS funding. Therefore I can assist participants to identify their needs and to relate those needs to service providers and the NDIS in a manner that attracts funding. Helping participants to improve the quality of their lives is my number one motivation.
2/ Knowledge The NDIS provides participants with choice and control in what services they want, how they are provided and by whom. Having an NDIS plan is empowering but sometimes it can be complicated, time consuming and overwhelming. As a Support Coordinator I will help participants navigate through this. I have an extensive knowledge of disability service providers and the unfunded, mainstream services in the Bundaberg region. I also possess knowledge of the NDIS legislation and NDIS processes and procedures so that I can guide participants through their journey.
3/ Outcome Focused My role as a Support Coordinator is to work alongside participants to navigate the NDIS and to assist them to achieve their goals. I am also focused on achieving quality outcomes and experiences. I listen to participants, their family, their friends and their support networks. I bring all these people together and promote harmony as they support participants to achieve their goals.
4/ Innovative I listen to participants ideas and assist them to make them happen. I guide, suggest and support participants to address and overcome challenges and obstacles. My creativity, enthusiasm and passion to make the participants plan work for them is my priority.
5/ Flexible I assist participants to connect not just to service providers but to community, mainstream and informal supports. I assist participants to source the most appropriate providers and services to meet their needs. Should the participants circumstances change I will support them through that.
I wanted to do something in my career that is challenging, interesting, and makes a difference in people’s lives on a daily basis. It gives me great satisfaction to invest my time in an area that is enriching participants lives every day.