Training Support Officer

Job type:
Permanent / Full Time
Training / Learning & Development

An exciting Learning & Development opportunity within the Communities sector to help our staff provide the best care for our clients!


Join our growing organisation as a Training Support Officer to ensure our staff are trained to the highest possible standard!

This exciting opportunity is available with Southern Cross Support Services (SCSS), based at Head Office in Bundaberg.

SCSS is a NDIS and Child Safety provider servicing Queensland with our head office based in Bundaberg. Our core business is to provide a range of disability and Child Protection services to meet the needs of those that are most vulnerable in our community.

What is SCSS looking for?
  • Minimum 3 years’ experience working within the Community Services sector (i.e. Support Worker, care industry etc)
  • Demonstrated knowledge and application of the principles and objectives of the QLD Disability Services Act 2006 and the Human Services Quality Standards
  • Detailed knowledge of Workplace Health and Safety legislation, systems, and processes
  • Strong interpersonal skills that demonstrate professional assertiveness in ensuring deadlines are met and outcomes achieved
  • Ability to build rapport and trust with staff
  • Empathetic and approachable
  • Exceptional multi-tasking, problem-solving and decision-making skills.
  • Exceptional attention to detail, time management, organisational and administrative skills.
  • Excellent customer service skills and pleasant phone manner

Qualifications & Knowledge/Experience:

  • Certificate IV in Training & Assessment or willingness to complete at your own expense within the first 12 months of employment
  • Minimum Certificate IV Qualification in a Community Services industry qualification
Desirable but not essential:
  • Instructor in CPI
  • Instructor in TCI
  • Instructor for Mental Health First Aid
  • AIBA Training

A requirement prior to commencement, is eligibility to apply for or currently hold the below:
  • Suitability Blue Card for Working with Children and Young People
  • Positive Notice Criminal History Check - Yellow Card or NDIS Worker Screening Check
  • Child Safety and Criminal History Screening - LCS2
  • Drivers Licence
If this opportunity excites you, get the ball rolling and Apply Now!

This position will close once we have found the right candidate.

Apply now

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