Senior People & Culture Advisor

Job type:
Permanent / Full Time
HR - Officer / Adviser

We are looking for an experienced and knowledgeable HR professional to join our People & Culture team based in our Mackay office!


CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. Our partner companies are specialists in a range of industries, which include:
  • community services - childcare, child protection, disability support
  • property and fleet services
  • NDIS support coordination and plan management services
CRUX, and our partner companies are experiencing unprecedented business growth. As a result, the CRUX Talent Acquisition team are on the hunt for superstars in a variety of roles across the sunny state of Queensland.

What you will be doing:
  • Provide sound Fair Work-compliant human resources advice, coaching and assistance to people managers
  • Administer, provide advice, and participate in (or conduct) workplace investigations, misconduct and underperformance processes with a view of minimising organisational risk
  • Grievance and complaint handling
  • Author and word process professional correspondence such as allegation and outcome letters, warning, and termination letters on behalf of people managers
  • Interface with employment contracts, change of terms and conditions, pay changes etc
  • Manage compliance to Fair Work processes e.g. casual conversion, flexible work arrangements etc
  • Ensure compliance in accordance with policies, procedures and work instructions
  • Accurate and detailed record-keeping in HRIS, spreadsheets and other systems
  • Contribute to development and maintenance of policies, procedures, internal systems and processes
  • Conduct meetings and deliver presentations, including training, as required
What you will bring:
  • Demonstrated experience in a similar HR focused role
  • Relevant qualification such as Bachelor/Diploma in Human Resources (or similar)
  • Strong knowledge of relevant legislation e.g. Fair Work Act, Human Rights Act
  • Strong knowledge of Awards particularly Social Community Home Care and Disability Award & Clerks Private Sector Award (advantageous)
  • Experience in managing misconduct, underperformance matters and workplace investigations (in a similar industry would be advantageous)
  • Experience using the Microsoft Office suite and above average general computer skills
  • Ability to prepare external correspondence and draft reports on matters relating to employee relations and human resources
  • Strong attention to detail and good time management skills
  • Excellent written and verbal communication skills with the ability to build strong stakeholder relationships
  • Strong analytical, influencing and decision‐making skills.
  • Ability to work confidentially, with tact and discretion.
  • Ability to remain impartial and unbiased with good emotional intelligence and resilience
What we can offer you:
  • Flexible work options – flex day model
  • Monthly rostered day off – an extra 12 days off per year!
  • Annual FREE Flu Vaccination
  • Academic Study Day Program
  • Employee Assistance Program
  • Ongoing learning and development including career growth opportunities
  • Sanctuary Model of Care framework training
  • Corporate Health Care Partners
  • Temporary Office Swap – locations across QLD
  • Recognition – Employee of the Month, 5 & 10 year Service Awards
Feel inspired?
The CRUX Talent Acquisition team want to talk about this opportunity with you. Call 1300 2789 01 or email email hidden; JavaScript is required

CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only appreciated – they are essential to our success. We welcome applications from Aboriginal and Torres Strait Islander peoples, individuals with a lived experience of mental health and disability and those who identify as LGBTIQA+.

Apply now

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