Regional Manager NDIS

Job type:
Permanent / Full Time
Support Services

Join our NDIS Team in a Senior Leadership position to support the Central QLD / Wide Bay Region!


Are you a Dynamic Leader with a passion for helping people?

This exciting opportunity is available for Southern Cross Support Services (SCSS), based in Bundaberg to support the Central QLD / Wide Bay Region.

SCSS is a NDIS and Child Safety provider servicing Queensland with our head office based in Bundaberg. Our core business is to provide a range of disability and Child Protection services to meet the needs of those that are most vulnerable in our community.

The role of Regional Manager plays a significant part in the way that SCSS reaches its goals and client requirements. The role is a full-time position that will be part of our Senior Management Team.

This position ensures the effective delivery of complex, diverse customer services by building and leading high performing teams consistent with organisation policy and plans. Southern Cross Support Services is an extraordinary organisation, making a positive difference to people’s lives every day. You will be organised and driven, with strong leadership skills and an ability to influence others.


Reporting to the General Manager of Client Services this role requires true passion for Disability. Your knowledge of the NDIS will be second to none and will be an expert of all things NDIS Service Delivery. You will be a responsive leader who can support a fast-paced growing business.

Leading and coaching the Central QLD / Wide Bay NDIS Service Delivery Team, you will have a proven ability to manage teams and build strong relationships with key stakeholders. You will be able to provide strategic direction and leadership for the planning and delivery of NDIS/Disability services ensuring positive outcomes for clients. You will also be tasked with the growth of the NDIS Business in the Central QLD / Wide Bay region, and will bring your exceptional Business Development skills.

You will partner with our organisation in striving for excellence in all that we do and foster a supportive model that enables our people to grow; drives our business forward; and ensure that we continue to ‘deliver excellent client services to everyone in our care.’

Your ability to work collaboratively will ensure our Service Delivery Managers/Case Managers and their teams are supported, whilst ensuring compliance with all legislative and regulatory requirements, organisational policies, procedures and guidelines.

To be a success in this role, you will have:

To be successful in this position you will have previous experience in a senior management role within the field, have demonstrated strong leadership skills and previous experience in managing staff performance and team culture, be highly motivated to build high preforming, customer focused teams that achieve results in the right way.

Your experience working within the Community Sector and relevant qualifications (minimum of Diploma of Community Services or Disability Services or other relevant qualification) will be essential. You will be able to demonstrate strong financial acumen (P&L’s, rosters, budgets, multiple cost centres) and take accountability for the financial performance of the portfolio. An attractive remuneration package is on offer, commensurate on experience.

A requirement prior to commencement, is eligibility to apply for or currently hold the below: (which are to be maintained at your own expense)
  • Suitability Blue Card for Working with Children and Young People
  • Positive Notice Criminal History Check - Yellow Card
  • Child Safety and Criminal History Screening - LCS2
  • Drivers License

If this role sounds like something that you want to be a part of, then get the ball rolling and apply now!

Apply now

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