Recovery Coach

Job type:
Support Services

Utilise your in-depth experience in Mental Health & the NDIS to coach our participants down the path of recovery!


CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. Our partner companies are specialists in a range of industries, which include:
  • community services - childcare, child protection, disability support
  • property and fleet services
  • NDIS support coordination and plan management services
Our partner Assistance in Recovery (AIR) are experts in supporting our participants to continue down the path of recovery and linking in with the supports they need to achieve their goals. AIR currently have an opportunity with flexibility to be based in Hervey Bay or Gympie.

What you will be doing:
  • Build the capacity of the participants to achieve greater independence to self-direct services and support in the long term
  • Provide coaching to increase recovery skills and personal capacity, including motivation, strengths, resilience and decision-making.
  • Work with the NDIS planner/LAC to support participants to choose a recovery
  • Ensure mainstream services meet their obligations and organisational responsibility
  • Provide the participants and the NDIA with reports on outcomes and success indicators, within the agreed reporting frequency
  • Oversee the implementation of service agreements for participants including funding capacity
  • Assist participants to understand service options and to make decisions in relation to preferred options
  • Link participants to service providers, and support participants to obtain quotes and establish service agreements with selected providers
  • Ensure evidence is collated to improve client outcomes
  • Develop relationships with key community stakeholders & service providers
  • Liaise with other statutory bodies and government departments
What you will bring:
  • A combination of relevant experience, education and training in a similar role for a minimum of 2 years
  • Certificate IV in Mental Health or equivalent qualification (mandatory)
  • Strong knowledge of local disability community and providers
  • Basic accounting and budgeting skills
  • Excellent written and verbal communication skills
  • Experience in mental health/NDIS
  • Willingness to travel across the local area to provide supports
  • Suitability for Blue Card for Working with Children and Young People and NDIS Worker Screening Check
  • Drivers Licence
What we can offer you:
  • Flexible work options – flex day model
  • Annual FREE Flu Vaccination
  • Academic Study Day Program
  • Employee Assistance Program
  • Ongoing learning and development including career growth opportunities
  • Corporate Health Care Partners
  • Office Swap – locations across QLD
  • Recognition – Employee of the Month, 5 & 10 year Service Awards
CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.

Apply now

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