Fraser Coast

NDIS Team Leader

Job type:
Support Services

Opportunities for Experienced NDIS Leaders to provide support and inspiration to a team of passionate Support Workers and their clients


We are seeking applications for multiple NDIS Team Leader positions available with Southern Cross Support Services (SCSS), based on the Fraser Coast!

The Team Leader position is responsible for ensuring the client is supported to reach their individual goals as identified within their Individual Support Plans (ISP). As a Team Leader, you will lead and coordinate the team of Support Workers in providing their duties and act as the Key Support Worker coordinating correspondence with external parties and the team.

  • Ensuring smooth operations of the program – social inclusion and community access, development of independent living skills, meeting personal goals
  • Build and Uphold a positive team culture and enthusiasm – have a can do attitude, think outside the box, stay client focused and positively engaged in their home, communication, lead team meetings, support, mentor and guide your team, induct new members using SCSS check list
  • Stakeholder involvement and Client Management – open, professional and positive communication, attendance in meetings off site with Case Manager, feedback and suggestions, close monitoring of behaviours, safety plan and updating client file details in CTARS ensuring audit compliance


People who are passionate about making a real difference in people's lives and thrive on helping others. Someone that enjoys working with variety of different challenges in their day-to-day work.

Due to the nature of this position, applicants must be willing to undertake personal development to meet the requirements of the positions on offer.
  • Flexibility across a 7 day/night roster, which includes shift work, periodic weekend, public holidays, night shifts & overnight sleepovers.
  • Experience in all aspects of Support Work, with an understanding of complex supports, challenging behaviours and restrictive practices.
  • Relevant qualification in the Community Services field is highly regarded.
A requirement prior to commencement, is eligibility to apply for or currently hold the below: (these are to be maintained at your own expense).
  • Suitability Blue Card for Working with Children and Young People
  • Positive Notice Criminal History Check - Yellow Card or NDIS Worker Screening Check
  • Valid and current First Aid and CPR certification
  • Must have a drivers licence

If this opportunity excites you, then get the ball rolling and apply now!

Apply now

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