NDIS Case Manager

Job type:
Permanent / Full Time
Support Services

Join the NDIS Leadership team with Southern Cross Support Services in Caboolture to make a real difference in the lives of our clients!


CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. Our partner companies are specialists in a range of industries, which include:
  • community services - childcare, child protection, disability support
  • property and fleet services
  • NDIS support coordination and plan management services
Our partner Southern Cross Support Services (SCSS) are looking for a Case Manager to join their NDIS leadership team based at the Caboolture office!

Your responsibilities:
  • Drive the development of local programs and manage the day-to-day operations of the service
  • Provide leadership, planning, implementation, and maintenance of successful service provision
  • Have responsibility for service delivery, accountability for program outcomes and responsibility for the management and outputs of team members within the line management chain
  • Work within relevant funding guidelines and agreements, legislative requirements and organisational policies and procedures to produce best practice results for the clients we assist
  • Efficiently managing financial, human, and operational resources
  • Take a proactive approach to recruitment, rostering and staffing sustainability including weekly recruitment sessions and new team member engagement
  • Maintain program compliance with all external and internal requirements
Key skills and about you:
  • Previous experience in a role of a similar nature, including responsibility for the management and operational oversight of a Disability Service supporting clients with complex and differing needs
  • Strong management experience and a natural aptitude for leadership
  • Extensive experience in the human services sector with an in-depth knowledge of NDIS, industry standards, quality frameworks and legislative requirements
  • Understanding of rostering requirements and best practice to ensure appropriate staffing and resourcing to meet service needs
  • Ability to lead and support team members in the provision of their duties
  • An alignment with our values and mission
Qualifications & Licences:
  • Qualifications in Disability or Community Services will be highly regarded
  • Drivers Licence
  • Suitability Blue Card for Working with Children and Young People
  • Positive Notice Criminal History Check - Yellow Card or NDIS Worker Screening Check

Please note: Following the public health direction in QLD regarding vaccination requirements for Healthcare workers, evidence of COVID19 vaccination will be required prior to an offer of employment.

CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.

Apply now

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