Emerald - Child Protection Team Leader

Job type:
Support Services

We are looking for experienced Team Leaders & Residential Care Workers who love the challenge of working with youth!


Permanent Part Time position available for a Child Protection Team Leader to join Southern Cross Support Services (SCSS), based in Emerald.

Our Team Leaders are responsible for the coordination of the Residential Youth Workers providing service to our clients. As a Team Leader, you will ensure the smooth running of the clients home.

The role is to lead a small core team to work alongside a Child Protection client living in a residential placement. The applicant must be someone experienced, committed to success and focused on achieving individual goals. This role will be working mainly Monday to Friday during core business hours, however as part of the requirement of taking on a permanent role with SCSS you will need to have full availability.

Your main focus and responsibilities will include (but not be limited to) three areas :
  • Ensuring smooth operations of the house – presentation, cleaning, damage, medication management, house folder updates, transporting and supporting at school, managing client appointments, safety checks, car checks, activity and menu plans, shopping.
  • Build and Uphold a positive team culture and enthusiasm – have a can do attitude, think outside the box, stay client focused and positively engaged in their home, communication, lead team meetings, support, mentor and guide your team, induct new members using SCSS check list.
  • Stakeholder involvement and Client Management – open, professional and positive communication, attendance in meetings off site with Case Manager, feedback and suggestions, close monitoring of behaviours, safety plan and updating client file details in CTARS ensuring audit compliance.

If this role sounds like something that you want to be a part of, then apply now.

A requirement prior to commencement, is eligibility to apply for or currently hold the below:
  • Must have completed or be enrolled to commence a minimum Certificate 4 Qualification in a relevant area (Child, Youth and Family Intervention/Disability/Mental Health/Community Services)
  • Suitability Blue Card for Working with Children and Young People
  • Positive Notice Criminal History Check - Yellow Card or NDIS Worker Screening Check
  • Child Safety and Criminal History Screening - LCS2
  • First Aid Certificate with CPR
  • Driver’s Licence

Apply now

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