Fraser Coast

Customer Service Officer

Job type:
Contract or Temp

We are looking for a customer service superstar to join our team on a 3-month fixed term contract


CRUX Management Services (CRUX), attracts dynamic individuals who have an appetite for:
  • a fast-paced environment
  • opportunities for career growth, and
  • a focus on safety and wellbeing
CRUX, and our partner companies are experiencing unprecedented business growth. As a result, the CRUX Talent Acquisition team are on the hunt for superstars in a variety of roles across the sunny state of Queensland.

About the role:
Due to extended leave we are looking for a permanent part time Customer Service Officer to join our team on a 3-month fixed term contract. The hours for this role will be Monday to Friday from 9am to 2:30pm (25 hours per week).

Your responsibilities:
  • First point of contact for visitors into our reception and crib
  • Handling queries and complaints via phone, email and general correspondence
  • Transferring of calls as necessary
  • Management of meeting room bookings
  • Preparation of meeting rooms as required and requested
  • Management of office supplies including stationary
  • Performing ad-hoc administration duties
  • Receiving and distribution of any deliveries
  • Preparation and posting of outgoing mail
  • Assist with photocopying, binding and laminating as required
Key skills and about you:
  • Demonstrated experience in an administration or customer service focused role
  • Organised with attention to detail
  • Strong communicator with exceptional customer service skills
  • Able to build rapport with a variety of people
  • Computer skills with the ability to use Microsoft Office, email and web-based applications
  • Pleasant phone manner with an ability to remain calm and empathetic
Qualifications & Licences:
  • Drivers Licence

Feel inspired?
The CRUX Talent Acquisition team want to talk about this opportunity with you. Call 1300 727 701 or email email hidden; JavaScript is required

Apply now

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