Townsville
Case Manager (Children, Youth & Families)
- Job type:
- Permanent / Full Time
- Category:
- Support Services
Join our Children, Youth and Family Services leadership team in Townsville to provide mentorship and support to our growing frontline teams!
About this opportunity:
Our partner Children, Youth & Family Services (CYF) is a leading Child Safety provider throughout QLD. CYF team members play a vital role in ensuring that children and young people are offered a safe and stable environment to reach their goals. The Case Manager leads and influences their team in providing high quality care to children, young people and families.
Key responsibilities of this role:
CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. CRUX is the official recruitment partner for CYF.
CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.
Our partner Children, Youth & Family Services (CYF) is a leading Child Safety provider throughout QLD. CYF team members play a vital role in ensuring that children and young people are offered a safe and stable environment to reach their goals. The Case Manager leads and influences their team in providing high quality care to children, young people and families.
Key responsibilities of this role:
- Ensure that the needs of children and young people are met through the development, implementation, and review of individual plans
- Maintain an understanding of the principles of Child Protection and work collaboratively with other government and non-government agencies
- Create a team culture of support and respect
- Support residential care workers under your management in their roles by providing supervision, debriefing and regular contact
- Undertake necessary administrative reporting and tasks as required
- Attend and participate in regular supervision, team meetings, stakeholder meetings, and inter-agency meetings
- Participate in the recruitment process for new residential care workers
- Complete direct care shifts as needed
- An understanding of complex care issues for children and young people
- An understanding of the impact of trauma on children and young people in care
- Demonstrated ability to manage conflicts and complaints
- Strong management experience and a natural aptitude for leadership
- Hold or be enrolled in and working towards a relevant recognised qualification
- Blue Card for Working with Children and NDIS Worker Screening/Yellow Card
- Hope and Healing online Framework Foundations Training
- Drivers Licence
- Flexible work options – flex day model
- Monthly rostered day off – an extra 12 days off per year!
- Annual FREE Flu Vaccination
- Academic Study Day Program
- Employee Assistance Program
- Ongoing learning and development including career growth opportunities
- Sanctuary Model of Care framework training
- Corporate Health Care Partners
- Temporary Office Swap – locations across QLD
- Recognition – Employee of the Month, 5 & 10 year Service Awards
CRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. CRUX is the official recruitment partner for CYF.
CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.