Cairns - Team Leader - Residential Care

Job type:
Support Services

We are looking for experienced Team Leaders & Residential Care Workers who love the challenge of working with youth and challenging behaviours.


This exciting opportunity is available with Southern Cross Support Services (SCSS), based in Cairns.
  • Permanent Part Time contract of 64 hours per fortnight (minimum)
SCSS is a NDIS and Child Safety provider servicing Queensland with our head office based in Bundaberg. Our core business is to provide a range of disability and Child Protection services to meet the needs of those that are most vulnerable in our community.

Be rewarded everyday by knowing you are making a difference in a young person’s life. Use your skills and life experience to move into a new career with a reputable company.

Our Team Leaders are responsible for the coordination of the Residential Care Workers providing service to our clients. As a Team Leader, you will ensure the smooth running of the residential house.

SCSS has a number of paid opportunities available for suitably skilled people with genuine interests in supporting youth in challenging environments.


  • Household chores and grocery shopping
  • Medication and medical appointments
  • Fishing and beach activities
  • Social inclusion and community access
  • Holidays and camping trips
  • Meeting personal goals - fitness and wellbeing
  • Development of independent living skills
  • Implementation of behaviour management strategies


People who are passionate about making a real difference in people's lives and thrive on helping others. Someone that enjoys working with variety of different challenges in their day-to-day work.

Due to the nature of these positions, applicants must be willing to undertake personal development to meet the requirements of the positions on offer.

  • Flexibility across a 7 day/night roster, which includes shift work, periodic weekend, public holidays, night shifts & overnight sleepovers.
  • Residential Care experience or working with youth, is highly regarded.
  • Flexibility to support across additional disability programs, is desirable.
  • Understanding or ability to gain knowledge about trauma-based behaviours.
  • Working with complex and challenging behaviours.

A requirement prior to commencement, is eligibility to apply for or currently hold the below: (these are to be maintained at your own expense).

  • Suitability Blue Card for Working with Children and Young People
  • Positive Notice Criminal History Check - Yellow Card
  • Child Safety and Personal History Screening Check
  • Valid and current First Aid and CPR certification
  • Must have completed or be enrolled to commence a minimum Certificate 4 Qualification in a relevant area (Child, Youth and Family Intervention/Disability/Mental Health/Community Services)
  • Must have a drivers licence

Permanent Part Time contract of 64 hours per fortnight (minimum).

If our opportunities interest you and would like to be part of a new, exciting team, then get the ball rolling and apply now!

Recent BlueCard Changes

It is now a requirement to hold your BlueCard prior to commencing work with Young People. If you do not currently hold a BlueCard, or your BlueCard is due to expire within 3 months, it will be essential to apply for a BlueCard early in the Recruitment Process. For more information no the BlueCard No Card, No Start rule, please visit -

Apply now

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